SAP Knowledge Base Article - Public

3242245 - [Onboarding] Behaviour of "Help us know more about you" Card in the Latest Home Page

Symptom

Is there any expiry date to the card "Help us know more about you" , "Onboarding Journey" and "Welcome Card" in the Latest Home Page? What is recommended best practice to ensure that there is no Home Page related error in Onboarding Process creation or while completing the onboarding activities?

Environment

SAP SuccessFactors Onboarding

Resolution

  • "Help us know more about you" , "Onboarding Journey" and "Welcome Card" all expire based on the Process Closure Days set in the rule with scenario "Configure the Period to Close and Archive Onboarding Processes and Tasks"
  • For example, if the Closure Period in Days is set to 90 Days, these onboarding cards will expire 90 after the candidate is hired. 
  • As best practice, we default the rule with scenario "Configure the Period to Close and Archive Onboarding Processes and Tasks" to 90 days.
  • It is recommended that the rule should not be deleted as it will lead to other performance issues in the Latest Home Page. 

Keywords

Help us know more about you, Onboarding Journey, Welcome Card, Latest Home Page, Card Expiry , KBA , LOD-SF-OBX-HP , Home Page for Onboarding 2.0/ Tiles , Bug Filed

Product

SAP SuccessFactors Onboarding 2205