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3242277 - Boomi interfaces are 'failing' even when successful

Symptom

You are noticing an issue that occurs intermittently with your Boomi processes: you are receiving emails from Boomi saying that a process failed similar to the following:

ERROR: Process iFlow: SF to 3rd Party in Atom ProductionAtom now has a status of ABORTED, recorded at 01/01/20XX 5:00:01 AM IST Process Name: iFlow: SF to 3rd Party Execution Id: execution-12345678-12345-aaaa-123456789a-20xx.01.01<https://urldefense.proofpoint.com/v2/url?u=https-3A__platform.boomi.com_-23search-3BaccountId-testaccount-1234567-3BexecutionId-3Dexecution-12345678-12345-aaaa-123456789a-20xx.01.01&d...=> At: 01/01/20XX 5:00:01 AM IST Ended At: 01/01/20XX 5:14:05 AM IST Final Status: ABORTED Error Message: Unknown failure occurred Error Document Count: 0 Inbound Document Count: 0 Outbound Document Count: 0

However when you go to Process Reporting to see the error, the execution changes to a green light, as if the process had not failed. Checking the Process Logs shows no SEVERE logs either.


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Environment

SAP SuccessFactors
Boomi

Product

SAP SuccessFactors HCM Suite all versions

Keywords

Boomi, email, emails, ERROR: Process iFlow: SF to 3rd Party in Atom ProductionAtom now has a status of ABORTED, recorded at 01/01/20XX 5:00:01 AM IST Process Name: iFlow: SF to 3rd Party Execution Id: execution-12345678-12345-aaaa-123456789a-20xx.01.01<https://urldefense.proofpoint.com/v2/url?u=https-3A__platform.boomi.com_-23search-3BaccountId-testaccount-1234567-3BexecutionId-3Dexecution-12345678-12345-aaaa-123456789a-20xx.01.01&d...=> At: 01/01/20XX 5:00:01 AM IST Ended At: 01/01/20XX 5:14:05 AM IST Final Status: ABORTED Error Message: Unknown failure occurred Error Document Count: 0 Inbound Document Count: 0 Outbound Document Count: 0, ABORTED, Unknown failure occurred , KBA , LOD-SF-INT-BPI , Dell & Boomi Infrastructure , LOD-SF-INT , Integrations , LOD-SF-INT-BOM , Standard SF to 3rd Party Boomi Content , Problem

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