After we receive notification for comment, we click on the link and receive error 'Something went wrong'.
We are unable to see the diagram in Hub; however, we can view the diagram when clicking on it directly in Editor.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
This can occur when 'Show Comments' box is unchecked.
In Collaboration Hub, choose 'Settings' → 'Comments' → box next to 'Show comments' should be checked.
KBA , BPI-SIG-CA-SEA , Search for SAP Signavio , How To