SAP Knowledge Base Article - Public

3242330 - In SAP Signavio Process Collaboration Hub error when clicking on comment alert

Symptom

After we receive notification for  comment, we click on the link and receive error 'Something went wrong'.



We are unable to see the diagram in Hub; however, we can view the diagram when clicking on it directly in Editor. 



Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Resolution

This can occur when 'Show Comments' box is unchecked.

In Collaboration Hub, choose 'Settings' → 'Comments' → box next to 'Show comments' should be checked.


Keywords

KBA , BPI-SIG-CA-SEA , Search for SAP Signavio , How To

Product

SAP Process Collaboration Hub by Signavio all versions

Attachments

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