SAP Knowledge Base Article - Public

3242444 - Customer Journey Maps cannot be selected to link from Journey Modeler in the Collaboration Hub

Symptom

Our customer journey maps cannot be selected to link from customer journey modeler at "Linked Journeys" section. 

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Resolution

"Linked Journey" from Customer Journey Modeler is only available for "Journey" type of models in your collaboration hub. You can identify which model type the model was created, please see "type" section in the model list in the Collaboration Hub.

Keywords

KBA , BPI-SIG-HUB , SAP Signavio Process Collaboration Hub , How To

Product

SAP Process Collaboration Hub by Signavio all versions

Attachments

image2021-9-6_11-11-47.png