3242454 - How to generate Chrome Client Performance and Lighthouse reports for Signavio Support

Signavio Support have asked me to provide a 'Chrome Client Performance' profile and a Lighthouse report to help diagnose my performance issue.

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If the Collabotation Hub software is performing poorly, then Signavio Support may ask for the following information;

• A Chrome client performance profile (in the form of a .JSON file)
• A .HAR file from the Network option
• A Chrome Lighthouse performance report (also in the form of a .JSON file)

To provide this information, please;

1. Login to the Collaboration Hub
2. Navigate to the model that is performing poorly

Then follow the steps below.

Generating Chrome client performance profile

1. Hover over the model, right-click, then click on the option: Inspect
   
   The Chrome Inspect panel will appear on the right.
2. Click on the option: Performance
   
3. Tick; Screenshots, Memory and Web Vitals
4. Click on Settings icon
5. Tick: Enable advanced paint instrument (slow)
   
6. Close Settings (click on the Setting iconagain)
7. Click on the Record icon
   
   It will turn red to show that it is recording.
8. From the standard Chrome controls, click on the option: Reload
   
9. Once the model has fully loaded, Click on the Stopbutton.
10. Wait - Profiling takes a while... A nice chart should appear.
11. Hover over the Profiling chart, right click, then click on the option: Save profile
    
    
12. Save the file.
    

Generating the .HAR file from the Network option

1. Click on the option: Network
   
2. Hover over the table, and right-click. A menu will pop up.
   
3. Choose option: Save all as HAR with content
   
   
4. Save the file.

Generate the Chrome Lighthouse performance report

1. Click on the Lighthouse option.
   
2. A new panel will appear.
   
3. For Categories, tick Performance.
4. For Device, activate Desktop
5. Click on the Generate report button.
   
6. A pop-up windows will appear. Do NOT click on the Cancel button.
   
7. After a while, the Performance summary will appear.
   
8. Click on the Tools Menu on the right.
   
9. Click on the option: Save as JSON
   
   
10. Save the file.

KBA , BPI-SIG-HUB , SAP Signavio Process Collaboration Hub , How To

SAP Process Collaboration Hub by Signavio all versions