SAP Knowledge Base Article - Public

3242572 - Child picklist cannot be edited - Recruiting Management

Symptom

When creating a job requisition a child picklist is not editable, even though the user has write permissions. After trying to save the requisition for the first time the field becomes editable.

Some background element data field cannot be selected in Candidate Profile. Child picklists are greyed out. 

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Recruiting>Job Requisitions
  2. Click on "Create New"
  3. Try to select a value from a child picklist drop-down but the field is not editable

    Cause

    Coding issue that alter the child management logic where only one child was retrieved for processing when a parent picklist changed. This coding thus enabled the first child picklist and not all the child picklists.

    Resolution

    This is a known issue and Engineering team is working. There is Patch that will be deployed on 21 September, 2022 to fix the issue for Preview environment and 23 September, 2022 for Production environment.

    You may follow the steps below as a temporary workaround:

    1. Save the Job Requisition/Candidate Profile/Application
    2. Receive error that the picklist is required
    3. Scroll back down to picklist and it becomes editable again

    Keywords

    Job Requisition, cannot submit, cannot create, cannot move to next step, save, picklist, parent picklist, child picklist, cascading picklist, not editable, drop-down, cannot select, preapproved, job req, grayed-out. , KBA , LOD-SF-RCM , Recruiting Management , Known Error

    Product

    SAP SuccessFactors Recruiting all versions