3242660 - Field missing in "Manage Users"

• The field "Service Date" does not appear under "Manage Users"
• "serviceDate" is missing in "Manage Users"

SAP SuccessFactors HXM Core

"serviceDate" is a live profile field and it's not supported in Manage User page and can only be seen in Export Extended User Information

• Custom fields can be used for storing ServiceDate
• ServiceDate can be changed by using "Import/Export Extended User Information" or for checking the ServiceDate value
• As serviceDate is a live profile data you can also make some changes to display/edit this data on Employee Profile page

How to add custom fields -

Via BCUI:

• Go to Manage Business Configuration > Employee Profile > View Template > sysUserDirectorySetting > sysVisibleUserDirectorySetting > add 'custom field or standard field' and save

Via Provisioning:

Go to Provisioning > Import/Export Data Model > Export the Succession Data Model and navigate down to the block <edit-template id="sysAllUserDirectorySetting">

<edit-template id="sysVisibleUserDirectorySetting">
<label>User Directory Setting(Visible)</label>
<description>User Directory Setting(Visible)</description>
<standard-element-ref refid="custom field or standard field"/>
</edit-template>

Step: Grant RBP (Role Base Permission)

• log in to instance
• Open the Permission Role for user whom you like to grant access to custom field or standard field.
• Click on Permission
• Click on Employee Data and Grant permission to (Edit or view):custom field or standard field
• Click on Save Changes.

Step: Configure People Profile

• Go To admin Tool- Configure People Profile
• Click on Block: Personal Information
• Go to your Right to: Edit Block: live Profile User Information
• Scroll down to the bottom - add field
• Select custom field or standard field

• 2088099 - Manage Users: Column fields missing in Manage Users page - sysVisibleUserDirectorySetting - Platform
• 2363922 - How to create an HRIS Sync Mapping between an Employee Central field and an Employee Profile Using Userinfo Element field
• 2088061 - Data Model: VisibleUserDirectorySetting Controlling Field Visibility - Platform
• 2091409 - Import & Export Process for Extended User Information in SuccessFactors HXM Suite

Service Date, missing, serviceDate, Manage Users, live profile data, field, unable to view , KBA , LOD-SF-PLT-MNG , Manage user Issues , LOD-SF-PLT , Platform Foundational Capabilities , Problem