Symptom
- How to add a Custom Field in "Manage Users"
- The field "Service Date" does not appear under "Manage Users"
- "serviceDate" is missing in "Manage Users"
- How to define the order of the fields displayed via Manage Users > Add New User
Environment
SAP SuccessFactors HCM Core
Cause
"serviceDate" is a live profile field and it's not supported in Manage User page and can only be seen in Export Extended User Information
Resolution
- Custom fields can be used for storing ServiceDate and others custom fields.
- ServiceDate can be changed by using "Import/Export Extended User Information" or for checking the ServiceDate value
- As serviceDate is a live profile data you can also make some changes to display/edit this data on Employee Profile page
How to add custom fields -
Via BCUI:
-
To add custom field for Manage Users, you can follow the steps below:
- Go to Admin Center > search for Manage Business Configuration
- Under Employee Profile > View Template > click on sysUserDirectorySetting
- Go to take action > Make correction
- On the field sysVisibleUserDirectorySetting > details
- Scroll down and add a field section - you can add a custom field or standard field
- After that, you can define the order of the fields' display using the arrows in the right corner of each field
- Save it.
Via Provisioning:
- Go to Provisioning > Import/Export Data Model > Export the Succession Data Model and navigate down to the block <edit-template id="sysAllUserDirectorySetting">
- <edit-template id="sysVisibleUserDirectorySetting">
<label>User Directory Setting(Visible)</label>
<description>User Directory Setting(Visible)</description>
<standard-element-ref refid="custom field or standard field"/>
</edit-template>
Step: Grant RBP (Role Base Permission)
- log in to instance
- Open the Permission Role for user whom you like to grant access to custom field or standard field.
- Click on Permission
- Click on Employee Data and Grant permission to (Edit or view):custom field or standard field
- Click on Save Changes.
Step: Configure People Profile
- Go To admin Tool- Configure People Profile
- Click on Block: Personal Information
- Go to your Right to: Edit Block: live Profile User Information
- Scroll down to the bottom - add field
- Select custom field or standard field
See Also
- 2088099 - Manage Users: Column fields missing in Manage Users page - sysVisibleUserDirectorySetting - Platform
- 2363922 - How to create an HRIS Sync Mapping between an Employee Central field and an Employee Profile Using Userinfo Element field
- 2088061 - Data Model: VisibleUserDirectorySetting Controlling Field Visibility - Platform
- 2091409 - Import & Export Process for Extended User Information in SuccessFactors HXM Suite
Keywords
Service Date, missing, serviceDate, Manage Users, live profile data, field, unable to view, custom field, new field, new user, sysVisibleUserDirectorySetting, , KBA , LOD-SF-PLT-MNG , Manage user Issues , LOD-SF-PLT , Platform Foundational Capabilities , How To
SAP Knowledge Base Article - Public