SAP Knowledge Base Article - Public

3242668 - Manage Roles for Clock In Clock Out is not available for Time Tracking

Symptom

'Manage Roles for Clock In Clock Out' is not available after enabling Time Tracking Clock in and Clock Out.

Environment

SAP SuccessFactors Time Tracking – Clock In Clock Out

Resolution

  1. Please check and ensure the Clock In Clock Out feature is properly enabled. You can check the status from Manage Employee Central Settings tool.

    If the Clock In Clock Out is not yet enabled, please refer to KBA 3345545 to enable Clock In Clock Out from provisioning. 
    Please note, enabling Clock In Clock Out requires Time Tracking license and activation of Time Tracking, and is only possible from provisioning.
  2. If it is still not possible to find Manage Clock In Clock Out or Configure Clock In Clock Out tool even after the Clock In Clock Out feature has been properly enabled, it usually indicates the user has not been provided proper RBP.
    Please refer to Role-Based Permissions for Clock In Clock Out for details on RPB assignment needed for Clock In Clock Out.

Keywords

CICO, CICO Implementation, Clock-in Clock-out, Clock In Clock Out, CICO, Clock In Clock Out from Provisioning, Time Tracking CICO, SuccessFactors Time Tracking Clock In Clock Out, Implementation, Role Based Permission, Role-Based Permissions, RBP, punch, manage, configure , KBA , LOD-SF-TTR-CIO , Clock In/ Clock Out , LOD-SF-TTR , Time Tracking , How To

Product

SAP SuccessFactors HCM Suite all versions ; SAP SuccessFactors Time Tracking all versions