SAP Knowledge Base Article - Public

3242772 - Configuring Business Days in Workflow Accelerator

Symptom

Currently escalations, reminders or due date are triggered also on the weekend or public holidays. Is there any way, that the Workflow-system will trigger such emails only on business days?



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Resolution

Yes, this is possible. For this option you have to create a JavaScript task and use the moment-library.

Example:

In the newly added ScriptTask, add a boolean variable such as "IsWorkingDay".

Determine if it's working day today and set the variable.


Now you can use this IsWorkingDay flag in your workflow.

You can find more information in our userguide.

There is also an idea to add business days configuration to exisiting reminders/escalation settings for user task forwarded to our Product Managers as Feature Reuqest.

If you like this idea, please register your interest by creating a ticket in the Signavio Support portal, referencing this knowledge base article.

We'd also like your business case, so we can better understand the needs of our customers.


Keywords

KBA , BPI-SIG-PG-EDT , Process Governance Editor , How To

Product

SAP Signavio Process Governance all versions ; Workflow Accelerator by Signavio all versions

Attachments

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