Symptom
When I navigate in the Collaboration Hub, I receive an astronaut error
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Resolution
When you face this error, you should see a text with a session ID, a version and a timestamp.
1 - If you use Google Chrome, check if "Google Translate" is activated:
if yes you have to deactivate it, (click on the Google Translate icon, then on 3 dots at the top right and choose "Never translate this site")
2- Please check if you have an ad-blocker plugin active.
If yes, please deactivate it and try to reload the website.
3- If the first two steps do not work, please try to create a new revision for your model.
4- You can contact the support team including those details:
- How did you face the issue? Where did you click to arrive at this error?
- Copy/paste the text with a session ID, a version and a timestamp
- Which browser do you use and the version
Keywords
KBA , BPI-SIG-HUB , SAP Signavio Process Collaboration Hub , Known Error
Product
Attachments
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