SAP Knowledge Base Article - Public

3242823 - We can no longer access/open/edit a process and it's just greyed out

Symptom

We can no longer access/open/edit a process, and it's just greyed out




Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Resolution

This can happen when a user is off boarded.

https://documentation.signavio.com/suite/en-us/Content/workflow-accelerator/userguide/organization-settings.htm#Useroffboardingreplaceusers


You can quickly tell by not seeing a process owner icon next to the process.



Keywords

KBA , BPI-SIG-PG-EDT , Process Governance Editor , How To

Product

SAP Signavio Process Governance all versions ; Workflow Accelerator by Signavio all versions

Attachments

image2021-10-22_16-0-12.png
image2021-10-22_16-4-44.png
image2021-10-22_16-8-0.png