SAP Knowledge Base Article - Public

3242856 - Embedded Signavio refused to connect

Symptom


For some days our embedded Signavio workspace cannot be opened anymore in our intranet. Depending on the browser, we are seeing one of the following error messages:


Chrome:

editor.signavio.com refused to connect.


Firefox:

To protect your security, editor.signavio.com will not allow Firefox to display the page if another site has embedded it. 





Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Resolution


We implemented a security patch to increase the security of our platform against Clickjacking. Clickjacking is a malicious technique of tricking a user into clicking on something different from what the user perceives, which can be become possible by embedding and overlaying an application like Signavio into a third party web page.

As embedding Signavio into third party pages will be desired in certain scenarios, we also planned for authorized embedding that will not be blocked. For those scenarios, you have to use one of the following additional parameters in your embedded URL:

  • usp=sharing
  • t=<workspace ID> (Replace the placeholder <workspace ID> with the workspace ID of your tenant. You can find the workspace ID in Process Manager Explorer - Help - Workspace information)


Below you can find two examples, how your embedded Signavio page is working again:


  • https://editor.signavio.com/intralink/portal#model/<DiagramID>?usp=sharing
  • https.//editor.signavio.com/intralink/portal?t=<workspace ID>



Keywords

KBA , BPI-SIG-HUB , SAP Signavio Process Collaboration Hub , How To

Product

SAP Signavio Process Manager all versions ; Signavio Process Manager all versions

Attachments

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