I have added an email address to my model in process manager editor and trying to use Workflow Accelerator to approve the diagram but the user isn't getting passed thru to my approval workflow in Workflow Accelerator.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
With this feature, you have to use an email addresses that is registered in Signavio Workflow Accelerator.
Please check the email address being passed thru in your model is registered in Workflow Accelerator.
KBA , BPI-SIG-CA-AWF , Approval Workflow for SAP Signavio , How To