3242948 - Goal Card Error When Selecting 'Mark as Complete': GoalHpCard.svc.markAsComplete gave 400, 404 or 403 Error Message

When an employee tries to select "Mark as Complete" for a Goal Card, they receive an error message:

internalMessage=Could not complete action of type HANDLE_CARD_ACTION in section ENGAGEMENT_CARDS

errorMessage=Service

/odata/v4/GoalHpCard.svc/Goal(XX)/GoalHpCard.svc.markAsComplete gave 404, response cannot be read as JSON

status=404

piid=XX

timestamp=XX

OR

internalMessage=Could not complete action of type HANDLE_CARD_ACTION in section ENGAGEMENT_CARDS

errorMessage=Service

/odatav4/talent/goals/GoalHpCard.svc/v1/Goal(XX)/GoalHpCard.svc.markAsComplete gave 403

status=403

piid=XX

timestamp=XX

externalMessage=Edit goal failed.

OR

internalMessage=Could not complete action of type HANDLE_CARD_ACTION in section ENGAGEMENT_CARDS

errorMessage=Service

/odatav4/talent/goals/GoalHpCard.svc/v1/Goal(XX)/GoalHpCard.svc.markAsComplete gave 400

status=400

piid=XX

timestamp=XX

externalMessage=Unable to perform this operation as goal card generation is disabled. Please contact your administrator for help.

• SAP SuccessFactors Goal Management
• SAP SuccessFactors Performance Management
• SAP SuccessFactors Career Development Planning

1. Locate Goal Card on Home Page
2. Select ellipses > Mark as Complete
3. Receive error message

Coding issue

Cards can be removed by following the steps in Managing the Home Page - Disabling or Enabling Home Page Cards.

Implementing and Managing Goal Management - Goals on the Latest Home Page

success factors, SF, GM, PMGM, CDP, PM, to-do cards, todo cards, to do cards, b2205, PMU-18922, task cards , KBA , LOD-SF-GM-POD , Home Page, Pods and Portlets, To Do List , LOD-SF-PM-GM , Goals in PM Form , LOD-SF-CDP-TMP , Template Management , Problem