Symptom
When an employee tries to select "Mark as Complete" for a Goal Card, they receive an error message:
internalMessage=Could not complete action of type HANDLE_CARD_ACTION in section ENGAGEMENT_CARDS
errorMessage=Service
/odata/v4/GoalHpCard.svc/Goal(XX)/GoalHpCard.svc.markAsComplete gave 404, response cannot be read as JSON
status=404
piid=XX
timestamp=XX
OR
internalMessage=Could not complete action of type HANDLE_CARD_ACTION in section ENGAGEMENT_CARDS
errorMessage=Service
/odatav4/talent/goals/GoalHpCard.svc/v1/Goal(XX)/GoalHpCard.svc.markAsComplete gave 403
status=403
piid=XX
timestamp=XX
externalMessage=Edit goal failed.
OR
internalMessage=Could not complete action of type HANDLE_CARD_ACTION in section ENGAGEMENT_CARDS
errorMessage=Service
/odatav4/talent/goals/GoalHpCard.svc/v1/Goal(XX)/GoalHpCard.svc.markAsComplete gave 400
status=400
piid=XX
timestamp=XX
externalMessage=Unable to perform this operation as goal card generation is disabled. Please contact your administrator for help.
Environment
- SAP SuccessFactors Goal Management
- SAP SuccessFactors Performance Management
- SAP SuccessFactors Career Development Planning
Reproducing the Issue
- Locate Goal Card on Home Page
- Select ellipses > Mark as Complete
- Receive error message
Cause
Coding issue
Resolution
Cards can be removed by following the steps in Managing the Home Page - Disabling or Enabling Home Page Cards.
See Also
Keywords
success factors, SF, GM, PMGM, CDP, PM, to-do cards, todo cards, to do cards, b2205, PMU-18922, task cards , KBA , LOD-SF-GM-POD , Home Page, Pods and Portlets, To Do List , LOD-SF-PM-GM , Goals in PM Form , LOD-SF-CDP-TMP , Template Management , Problem