3242948 - Goal Card Error When Selecting 'Mark as Complete': GoalHpCard.svc.markAsComplete gave 400, 404 or 403 Error Message

When an employee tries to select "Mark as Complete" for a Goal Card, they receive an error message:

internalMessage=Could not complete action of type HANDLE_CARD_ACTION in section ENGAGEMENT_CARDS

errorMessage=Service

/odata/v4/GoalHpCard.svc/Goal(XX)/GoalHpCard.svc.markAsComplete gave 404, response cannot be read as JSON

status=404

piid=XX

timestamp=XX

OR

internalMessage=Could not complete action of type HANDLE_CARD_ACTION in section ENGAGEMENT_CARDS

errorMessage=Service

/odatav4/talent/goals/GoalHpCard.svc/v1/Goal(XX)/GoalHpCard.svc.markAsComplete gave 403

status=403

piid=XX

timestamp=XX

externalMessage=Edit goal failed.

OR

internalMessage=Could not complete action of type HANDLE_CARD_ACTION in section ENGAGEMENT_CARDS

errorMessage=Service

/odatav4/talent/goals/GoalHpCard.svc/v1/Goal(XX)/GoalHpCard.svc.markAsComplete gave 400

status=400

piid=XX

timestamp=XX

externalMessage=Unable to perform this operation as goal card generation is disabled. Please contact your administrator for help.

• SAP SuccessFactors Goal Management
• SAP SuccessFactors Performance Management
• SAP SuccessFactors Career Development Planning

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