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3243244 - New version Adobe ReaderRights credential does not work in NW 7.40 or lower releases

Symptom

An Adobe ReaderRights credential is provided from SAP after April 2022. Adobe interactive form scenarios do not work after uploading the credential file in NWA.

  • Test program FP_TEST_IA_01 end with error below:
    ADS: com.adobe.ProcessingException: com.adobe.ProcessingException: com.adobe.ProcessingException: Could not retrieve credential for alias: ReaderRights(200,101).

  • Credential expiry date is shown with Jan 1, 2026 in NWA


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Environment

  • NW 7.40 and lower

Keywords

Adobe Interactive Forms, ReaderRights, credential, pfx, P12, NW 7.40, FP_TEST_IA_01, Could not retrieve credential for alias, expiry, Jan 1, 2026 , KBA , BC-SRV-FP-ICF , Adobe Credentials Delivery , BC-SRV-FP , Forms Processing , Known Error

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