SAP Knowledge Base Article - Public

3243279 - The Upgrade entitled "To-Do Tasks on the Latest Home Page" is set as Feature Disabled

Symptom

The "To-Do Tasks on the Latest Home Page" is marked as "Feature Disabled"

Environment

SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. Go to Home page > You will notice that you have the latest home page (aka reimagined home page)
  2. Go to Upgrade Center > You will notice that the "To-Do Tasks on the Latest Home Page" is marked as "Feature Disabled"

Cause

The Implementation of the Latest Home Page was made some time ago by proceeding with the following upgrade in the Upgrade Center: "To-Do Tasks on the Latest Home Page".

The objective was to enable the To-Do Tasks on the latest home page in the environment.

Before the upgrade, on provisioning, the "enable the latest version of the Home page" feature checkbox was not unchecked. 

It should have been unchecked prior running the upgrade via Upgrade center. 

Now that the universal push made, the combination of the Universal push + upgrade made on Upgrade Center + "enable the latest version of the Home page" feature checkbox is checked resulted in → the "To-Do Tasks on the Latest Home Page" marked as "Feature Disabled".


Resolution

This is an expected behavior and means that your SuccessFactors Cloud instance received the Universal push and the mentioned upgrade is "disabled" or in other words no more accessible. 

Keywords

provisioning, LHOM, reimagined, SuccessFactors, SF, SFSF, To-Do Tasks, latest, INC2354362, latest, home, page, INC2485940 , KBA , LOD-SF-PLT-TOD , To-Do List Issues , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-PLT-LHOM , Latest Home Page , Problem

Product

SAP SuccessFactors HXM Suite Core 2205