SAP Knowledge Base Article - Public

3243368 - Why did Approval Workflow cases start automatically?



We put a new process approval workflow in place and archived the original one. Friday (Sept 4th), When checking on an approval, and noticed that there are 30 open cases with dates from August 1st to Sept 28th.

Could you please research this and let us know why we are having cases start on the archived workflow and why the user is not displaying?

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


This is expected as earlier approvals for process models expired and the respective expired workflow was triggered automatically.
the screenshot below shows the notification feed which mentions that the model expired.

NOTE: Workflows can be managed from Editor > Setup > Manage Approval Workflows > Approval Expiration


KBA , BPI-SIG-CA-AWF , Approval Workflow for SAP Signavio , How To


SAP Signavio Process Manager all versions ; Signavio Process Manager all versions