3243389 - A message-event on a message-flow is not recognized as document in the Collaboration Hub

A 'Message' on a flow is recognized as 'document' in the Excel report 'Document usage matrix' but not recognized as 'Document' in the Collaboration Hub 

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

This is a known issue and has already been forwarded to our developers to get this fixed. If you are affected by this issue and what to be updated about the status of this issue, please create a ticket in the SAP Support Launchpad and reference the ticket number CS-2665

KBA , BPI-SIG-HUB , SAP Signavio Process Collaboration Hub , Known Error

SAP Process Collaboration Hub by Signavio all versions