SAP Knowledge Base Article - Public

3243427 - When exporting a model in SAP Signavio Process Editor using Astah, an error occurs.

Symptom

When exporting a model in Signavio Process Editor using Astah, an error occurs:

"Export Failed: An error occurred while exporting the select diagrams. Please try again and contact the support if the error occurs again.  It is helpful if you attach the respective diagrams to your support request."

Resolution

For an Astah UML export, we assume that every edge is connected to shapes on both sides.

Please check that the edges are fully connected, if they don't have a green dot on both sides, please try re-connecting the shapes.

Keywords

KBA , BPI-SIG-CA-INT-PDF , PDF Import / Export for SAP Signavio , How To

Product

SAP Signavio Process Manager all versions ; Signavio Process Manager all versions