SAP Knowledge Base Article - Public

3243435 - Using own graphics / pictures in process diagrams


With SaaS version 12.1 it should be possible to use own graphics in the process diagrams. How can I set up those graphics ?

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


Only users with an Enterprise or Enterprise Plus licence are able to use the functionality to upload their own pictures for BPMN 2.0 diagrams, Customer journey maps and Value Chains. You can only use graphics of type SVG with a maximum size of 20KB.

You can only use own graphics for elements ( Diagram element types) which are not included in the BPMN 2.0 standard.

Using the Modeling language Value Chain you can use:

  • Process and Collapsed Process

Using the Modeling language Business Process Diagram ( BPMN 2.0)

  • IT System and Additional Participant

Using the Modeling language Customer journey map

  • Persona, Touchpoint, Moment of truth, Customer and Decoration


KBA , BPI-SIG-CA-INT-IMG , Custom Image Import / Export for SAP Signavio , How To


SAP Signavio Process Manager all versions ; Signavio Process Manager all versions