SAP Knowledge Base Article - Preview

3243442 - E-mails Created via Workflow Rule have Status = Open

Symptom

You have created a Workflow Rule to send emails and notices the emails always have Status equal to Open.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer core applications all versions

Keywords

Workflow rules ; emails ; e-mail ; mails ; created ; status ; email sent ; , KBA , LOD-CRM-WKF , Workflow , How To

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