The diagram is very small in the PDF or in the Collaboration Hub
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Most of the time this issue is related to an object that is moved far in the canvas.
To find the element, you can open the PDF and look near the borders (right side and at the bottom):
- If you can find the element: Increase the size of the canvas in the Editor and move it back or recreate it.
- If you can't find the element: Contact the Support with an SGX export and the PDF of the diagram.
KBA , BPI-SIG-CA-INT-PDF , PDF Import / Export for SAP Signavio , How To