We recently switched single sign-on authentication methods to Azure AD (Setting up single sign-on for your workspace). In testing SSO access, we receive the error "saml.2exception - No mail address given, authentication unsuccessful".
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
This root cause is located within your Azure AD configuration settings. Please remove the default attribute namespace claim name and enter the names as outlined below. Please view instructions for configuring Azure AD with Signavio ().
KBA , BPI-SIG-CA-SEC-SAM , SAML 2.0 for SAP Signavio , How To
SAP Signavio Process Manager all versions ; Signavio Process Manager all versions