SAP Knowledge Base Article - Preview

3243541 - Service Level ID Field Displaying the UUID in Case Header

Symptom

You notice that, in the Case header, the Service Level ID field displays the UUID.


Read more...

Environment

SAP Service Cloud Version 2

Product

SAP Service Cloud Version 2 all versions

Keywords

SLA, Service Level, ID, UUID, Field, Header, Case, Details, Tab, Timestamps, SAP Service Cloud, SAP Service Cloud Version 2, , KBA , CEC-CRM-CAS , Case Management for SAP Sales/Service Cloud , CEC-CRM-SL , Service Levels for SAP Sales/Service Cloud , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.