SAP Knowledge Base Article - Public

3243801 - How to update key values for a candidate - Onboarding 1.0

Symptom

Is there any way to update the values that where entered wrongly for a candidate?

Environment

SAP SuccessFactors Onboarding 1.0

Resolution

There are two possible ways of change candidate's data.

  • One is if the process is not completed, you can go back in the panel and change it.
  • The second possible way is going to Super Admin and update the key (please engage your partner as Super Admin access is necessary) :
    1. Go to super admin
    2. Access customer account
    3. Go to Manage HR Data
    4. Search for the candidate using the first and last name
    5. Select the candidate records
    6. Search for the key that need to be updated
    7. Enter the new value
    8. Click in Save Changes

      Keywords

      Update, Key, Value, Super, Admin, Data, Candidate, Onboarding, Change, Onb, Obd , KBA , LOD-SF-OBD-SCR , Software Changes, Services, Provisioning etc. , How To

      Product

      SAP SuccessFactors Onboarding all versions