SAP Knowledge Base Article - Public

3243890 - Product Category displays both ID and Value

Symptom

You noticed that the Product Category displayed in Opportunities shows both ID (code) and Value.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Navigate to Sales Workcenter.
  2. Go to Opportunities view. 
  3. Open any Opportunity.
  4. Go to Products facet.
  5. See that one product is added (or add a Product). 
  6. You will see that for the column Product Category, it is shown as "ID (code) - Value". 

Cause

This was done some time ago to enable search/filtering in the table and, unfortunately, it cannot be changed without affecting other customers.

Resolution

This is the current expected behavior of SAP Cloud for Customer.

1.  If you are a partner:

2.  If you are a customer:

An alternative option may be to check the SAP Cloud for Customer Influence Site to submit an idea.

Keywords

Value, Code, ID, Product, Category, Display, Table , KBA , LOD-CRM-OPP , Opportunity Management , How To

Product

SAP Cloud for Customer add-ins all versions