SAP Knowledge Base Article - Public

3243930 - Shopping Cart Skipping Approval


When creating a Shopping Cart the same is skipping approval even though the Approval Process activated and consistent.


SAP Business ByDesign

Reproducing the Issue

  1. Go to Home work center.
  2. Go to Self-Services Overview view.
  3. Click Go Shopping (Advanced).
  4. In Recipient under Ship-To enter the user responsible for approval.
  5. Click Next until step 3.
  6. Enter the product information (make sure that the information added is relevant for approval).
  7. Click Show Approval Details

See that the person responsible is the same as the recipient.

  1. Click Check button.
  2. Click Finish if no errors were displayed.

See the message "Shopping cart created and requested".


If the approver of the Shopping Cart is the same as the Recipient, the system will skip the approval process and create automatically the Purchase Request.


This is a system behavior, in case you want to change this, you need to assign another approver to your approval process.


Shopping Cart, Approval Process , KBA , SRD-SRM-PRO , Purchase Requests and Orders , How To


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