Symptom
You would like to be able to notify L2 and L3 Managers in Opportunities via Workflow Rule.
Environment
SAP Cloud for Customer
Cause
Unfortunately, the recipients "2rd Level Reporting Line Manager" and "3rd Level Reporting Line Manager" (as for instance for Sales Quotes) are not available for Opportunities.
Resolution
This is the current expected behavior of SAP Cloud for Customer.
As a workaround, you could define Workflow Rules for Z-party Role Recipients and populate the L2, L3 manager via PDI with those z-party roles in the Opportunities.
Keywords
Notification, E-mail, Workflow Rule, Managers, Opportunities , KBA , LOD-CRM-OPP , Opportunity Management , How To
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions