3243959 - Error Message "Solve Configuration Issue in ID Mapping for Element PARTY_ID-CONTENT with ID 123" for Service Interface "InstallationPointReplicationInitiatedByExternalIn"

You are facing error message "Solve Configuration Issue in ID Mapping for Element PARTY_ID-CONTENT with ID 123" (where 123 is the ID) for Service Interface "InstallationPointReplicationInitiatedByExternalIn".

SAP Cloud for Customer

1. Go to the Administrator work center.
2. Go to the General Settings work center view.
3. Open the Web Service Message Monitoring under System Administration.
4. Select query All.
5. Search for message with error "Solve Configuration Issue in ID Mapping for Element PARTY_ID-CONTENT with ID 123".

Verifying the incoming payload:

      <ResponsiblePlannerParty>

        <PartyIDTypeCode>992</PartyIDTypeCode>
        <PartyID>123</PartyID>
      </ResponsiblePlannerParty>

The PartyIDTypeCode '992' refers to ID Mapping of "ERP Planning Group" and the ERP Planner Group ID mapping needs to be maintained manually in order for this Installation Point replicate successfully.

In C4C, ERP Planning Group is also an Org Unit. For planning group to be visible in ID mapping, Org Units should have the "Service" function checked. Therefore, the Org Units should be a service organization using as a planning group.

In order to resolve such issue, please set the Org Unit ext ID 123 as Service organization and maintain the Code List Mapping for Integration:

1. Go to the Administrator work center.
2. Go to the ID Mapping for Integration work center view.
3. Select Edit ID Mapping for Integration.
4. Fulfill the Mapping Of = ERP Planning Group.
5. Select the System Instance ID.
6. Select the needed Party ID.
7. Create the ID Mapping filling the Ext ID 123 to the Service Org Unit.
8. Hit Save

InstallationPointReplicationInitiatedByExternalIn, PARTY_ID-CONTENT, ERP Planning Group , KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , How To