SAP Knowledge Base Article - Public

3244014 - Pay Component Error when Importing Compensation Information Data

Symptom

When performing mass import/validation of compensation information, the below error is displayex:

This record was not saved because there were errors in other records for XXXXXXXX., An error occured while processing the child record of Compensation with these values (start-date=XXXX-XX-XX, paycomponent=XX)., The pay component XX already exists and duplicate entries for the same pay component are not allowed."

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Go to Import Employee Data
  2. Validate a file with multiple rows of data
  3. see the error mentioned in the Symptom

Cause

This is a known issue, which affects mostly big import files. Splitting the file into smaller batches does not have the issue display.

Resolution

Currently, engineering team is working on a code fix for this issue, which is planned to be delivered in the 2h2022 (2211) release. Please follow this article for any updates to the fix date.

In the meantime follow the workaround below:

Disable Centralized Services for Compensation Information Imports. This can be achieved following the following steps:

  1. Go to Admin Center
  2. Company System and Logo Settings
  3. Disable the box "Enable Centralized Services for Compensation Information (Applicable only for data imports from UI and API)"
  4. Save

Keywords

comp info import error, ECT-206207, This record was not saved because there were errors in other records for XXXXXXXX., An error occured while processing the child record of Compensation with these values (start-date=XXXX-XX-XX, paycomponent=XX)., The pay component XX already exists and duplicate entries for the same pay component are not allowed, This record was not saved because there were errors in other records for, An error occured while processing the child record of Compensation with these values, The pay component XX already exists and duplicate entries for the same pay component are not allowed , KBA , LOD-SF-EC-EDP , Import Employee Data (EC Core only) , Known Error

Product

SAP SuccessFactors HXM Suite all versions