SAP Knowledge Base Article - Preview

3244222 - SuccessFactors IAS Upgrade fails with "An application error occurred. Please try again later, or notify support"


When trying to initiate the IAS upgrade for SuccessFactors instance, an error message is prompted:

errorId=xxxxxxxxxxxxxxxxxxxxxxxxxx, fingerprint=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx, timestamp=xxxxxxxxxxxxxxxxxxxxxxxxxxxx, errorMessage=An application error occurred. Please try again later, or notify support (with the error information of errorId=xxxxxxxxxxxxxxxxxxx, timestamp=xxxxxxxxxxxxxxxxxxxxxxxxxxxxx, and the version information from the current screen) if the issue keeps occurring., server=xxxxxxxxx



SAP SuccessFactors HXM Suite


SAP SuccessFactors HXM Suite all versions


IAS integration with SF, SuccessFactors, IAS, upgrade , KBA , LOD-SF-PLT-IAS , Identity Authentication Services (IAS) With BizX , BC-IAM-IDS , Identity Authentication Service , Problem

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