SAP Knowledge Base Article - Preview

3244222 - SuccessFactors IAS Upgrade fails with "An application error occurred. Please try again later, or notify support"

Symptom

When trying to initiate the IAS upgrade for SuccessFactors instance, an error message is prompted:

errorId=xxxxxxxxxxxxxxxxxxxxxxxxxx, fingerprint=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx, timestamp=xxxxxxxxxxxxxxxxxxxxxxxxxxxx, errorMessage=An application error occurred. Please try again later, or notify support (with the error information of errorId=xxxxxxxxxxxxxxxxxxx, timestamp=xxxxxxxxxxxxxxxxxxxxxxxxxxxxx, and the version information from the current screen) if the issue keeps occurring., server=xxxxxxxxx


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Environment

SAP SuccessFactors HXM Suite

Product

SAP SuccessFactors HXM Suite all versions

Keywords

IAS integration with SF, SuccessFactors, IAS, upgrade , KBA , LOD-SF-PLT-IAS , Identity Authentication Services (IAS) With BizX , BC-IAM-IDS , Identity Authentication Service , Problem

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