SAP Knowledge Base Article - Public

3244331 - E-Verify not trigger correctly to a candidate - Onboarding 1.0

Symptom

For a candidate a manual E-Verify was created instead of the automatic process (E-Verify was created with no data).

Environment

SAP SuccessFactors Onboarding 1.0

Cause

A manual E-Verify was created.

Resolution

In case need to correct the E-Verify to trigger the one after the Onboarding process is finished, please follow the steps:

  1. Delete the manual E-Verify activity under Onboarding 1.0 > settings > Manage employees.
  2. Once it is deleted a new E-verify for the candidate needs to be triggered. 
  3. Once the process is finished, please reach SAP support to proceed.

Support Engineers, please see the internal memo.

Keywords

Trigger, E-Verify, Everify, Correct, CurrentStatusCode, UpdateStatus, Manual, Onboarding, Onb, Obd, Process , KBA , LOD-SF-OBD-EVF , e-Verify , Problem

Product

SAP SuccessFactors Onboarding all versions