Symptom
For a candidate a manual E-Verify was created instead of the automatic process (E-Verify was created with no data).
Environment
SAP SuccessFactors Onboarding 1.0
Cause
A manual E-Verify was created.
Resolution
In case need to correct the E-Verify to trigger the one after the Onboarding process is finished, please follow the steps:
- Delete the manual E-Verify activity under Onboarding 1.0 > settings > Manage employees.
- Once it is deleted a new E-verify for the candidate needs to be triggered.
- Once the process is finished, please reach SAP support to proceed.
Support Engineers, please see the internal memo.
Keywords
Trigger, E-Verify, Everify, Correct, CurrentStatusCode, UpdateStatus, Manual, Onboarding, Onb, Obd, Process , KBA , LOD-SF-OBD-EVF , e-Verify , Problem
Product
SAP SuccessFactors Onboarding all versions