SAP Knowledge Base Article - Preview

3244381 - Users unable to reset their password via link in the email notification

Symptom

Users unable to reset password following the link in the Password Reset email they receive from SuccessFactors. The hyperlink just redirects to the login page.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 


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Environment

SAP SuccessFactors HCM Suite

Product

SAP SuccessFactors HCM Suite all versions

Keywords

Password,Reset,Email,Hyperlink,Redirection,Login, Welcome Email or System Message Email Notification , KBA , LOD-SF-PLT-PWD , Password Policy Settings & Reset Password , LOD-SF-EC-HIR , Hire & Rehire Wizards , Problem

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