Symptom
Application error while the candidate is accessing welcome message.
Error Message:
internalMessage=Could not complete action of type
HANDLE_CARD_ACTION in section ENGAGEMENT_CARDS
errorMessage=Cannot read properties of undefined (reading 'subjectText')
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Login into instance
- Click on Welcome Aboard card under For You Today section
- Error occurs
Cause
Missing permission.
Resolution
Grant the missing message task permission for the affected candidate.
Manage Permission Role > Select the affected role > Onboarding or Offboarding Object Permissions > Message Task > View/ Edit.
Keywords
For You Today, Welcome Aboard, Tile, Onboarding, OBX , KBA , LOD-SF-OBX-DC , Personal Data Collection , Problem
Product
SAP SuccessFactors Onboarding 2205