SAP Knowledge Base Article - Preview

3244478 - User ID can not be found in the value help of the recipient when config the workflow

Symptom

Symptom 1:

When entering the user ID as the recipient of the workflow, system would display the error that " User cannot be validated as User Services is not available "

Symptom 2:

When config the recipient of the workflow, you try to use the F4 help/value help to search for user ID, but the result list is empty or can not find specific user inside the result list.

Or when you enter the user ID direclty into the recipient of the workflow, system would display the error that  " User ... are not valid".


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Environment

  • Sales And Distribution (SD)
  • SAP S/4HANA

Product

SAP S/4HANA all versions

Keywords

C_SlsDocWrkFlwRecipientVH, value help, F4 Help, recipient, Sales Document: Approval Management, workflow, V_VBAK_APM, P_SlsDocWrkFlwPotntlApprvr, usrbf2, user are not valid, User cannot be validated as User Services is not available, C_SALESDOCUMENTWORKFLOWVH_CDS, USR21, BPPERSON, business user , KBA , SD-SLS-WFL , Approval Workflows , Problem

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