Symptom
You wish to know if Employee Central Service Center (ECSC) / Ask HR can be used on BTP Cloud Foundry
Environment
SAP SuccessFactors Employee Central Service Center
SAP SuccessFactors Ask HR
Cause
Expected behaviour
Resolution
ECSC (Ask HR) is not supported on BTP Cloud Foundry. Please note ECSC is deprecated as of 1H 2025 (still fully supported until at least 2028), and therefore no enhancements will be made to make it available in CF environments, i.e., the only environment which is available for the deployment and configuration of the solution is BTP Neo.
See Also
Keywords
Employee Central Service Center, EC Service Center, ECSC, Ask HR, AskHR, BTP Cloud Foundry, CF, Neo, BTP Neo, roadmap, SWZ-5166 , KBA , LOD-SF-INT-AHR , Ask HR - Employee Central Service Center (ECSC) , LOD-SF-INT , Integrations , How To
SAP Knowledge Base Article - Public