SAP Knowledge Base Article - Public

3244484 - Usage of ECSC / AsK HR on BTP Cloud Foundry

Symptom

You wish to know if Employee Central Service Center (ECSC) / Ask HR can be used on BTP Cloud Foundry

Environment

SAP SuccessFactors Employee Central Service Center
SAP SuccessFactors Ask HR

Cause

Expected behaviour

Resolution

ECSC (Ask HR) is not supported on BTP Cloud Foundry. Please note ECSC is deprecated as of 1H 2025 (still fully supported until at least 2028), and therefore no enhancements will be made to make it available in CF environments, i.e., the only environment which is available for the deployment and configuration of the solution is BTP Neo.

See Also

3595150 - ESM Frequent Asked Questions (FAQ)

Keywords

Employee Central Service Center, EC Service Center, ECSC, Ask HR, AskHR, BTP Cloud Foundry, CF, Neo, BTP Neo, roadmap, SWZ-5166 , KBA , LOD-SF-INT-AHR , Ask HR - Employee Central Service Center (ECSC) , LOD-SF-INT , Integrations , How To

Product

SAP SuccessFactors HCM Core all versions ; SAP SuccessFactors HCM Suite all versions