SAP Knowledge Base Article - Preview

3244741 - Decision option button is not visible in My Inbox


Certain decision options buttons are not visible in My Inbox (like Reject or Request Rework button).


Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.



  • Task Gateway
  • Gateway Business Workflow Enablement
  • SAP NetWeaver
  • SAP Web Application Server for SAP S/4 HANA
  • ABAP PLATFORM - Application Server ABAP
  • SAP Gateway
  • Workflow decision step (User Decision)
  • There are defined outcomes for the relevant workflow step (like RELEASED, REJECTED, REWORK_REQUESTED)


ABAP platform all versions ; SAP Gateway all versions ; SAP NetWeaver all versions ; SAP Web Application Server for SAP S/4HANA all versions


SAP_GWFND, IW_PGW, /IWPGW/TGW, /IWWRK/WORKFLOW, IW_BEP, TASKPROCESSING, user decision, updating the user decision, button not visible, option is not there, before update badi, SPRO, Maintain task names and decision options, workflow settings, approve, reject, request rework, released, My Inbox, agents, decision
, KBA , OPU-BSC-TGW , Task Gateway , BC-BMT-WFM , Business Workflow , OPU-BSE-WFM , Gateway Business Workflow Enablement , Problem

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