SAP Knowledge Base Article - Preview

3244900 - Unable to Add Attachments to Cases via Browse Files or via Drag and Drop Option

Symptom

When creating a new case, you notice that it is not possible to add attachments either via the browse files option or by drag and drop.


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Environment

SAP Service Cloud Version 2

Product

SAP Service Cloud Version 2 all versions

Keywords

Attachments, Case, Cases, New, Browse Files, Files, Drag and Drop, MIME Types, MIME, Types, Data Administration, Upload, SAP Service Cloud Version 2, , KBA , CEC-CRM-CAS , Case Management for SAP Sales/Service Cloud , How To

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