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SAP Knowledge Base Article - PreviewSymptom
When creating a new case, you notice that it is not possible to add attachments either via the browse files option or by drag and drop.
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Environment
SAP Service Cloud Version 2
Product
SAP Service Cloud Version 2 all versions
Keywords
Attachments, Case, Cases, New, Browse Files, Files, Drag and Drop, MIME Types, MIME, Types, Data Administration, Upload, SAP Service Cloud Version 2, , KBA , CEC-CRM-CAS , Case Management for SAP Sales/Service Cloud , How To
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