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3244931 - Callout Monitor is not working as expected

Symptom

  • Automatic callout not working intermittently for employees on the callout list being contacted as expected.
  • Multiple callouts created per schedule date, incremental update ran but automatic completion was not done.


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Environment

SAP Time and Attendance Management by WorkForce Software

Product

SAP SuccessFactors HXM Suite Core 2205

Keywords

Callouts logs, Shifttex logs , OTC, Operations Immediate Vacancy, Automatic callout rule, Maintenance Immediate Vanancy , KBA , XX-PART-WFR-FAS , SAP Workforce Forecasting + Scheduling by Workforce Software , Problem

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