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SAP Knowledge Base Article - PreviewSymptom
You notice that, when using the Agent Desktop, in case you type anything in the search field, the search is not automatically performed, and it is required to press enter to have the results displayed.
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Environment
SAP Service Cloud Version 2
Product
SAP Service Cloud Version 2 all versions
Keywords
Agent, Desktop, Agent Desktop, add-on, Enter, Search, Automatically, Automatic, Auto Search, Results, SAP Service Cloud Version 2, , KBA , CEC-CRM-AD , Agent desktop - live channels , How To
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