SAP Knowledge Base Article - Preview

3244945 - Auto Search Not Working for Agent Desktop

Symptom

You notice that, when using the Agent Desktop, in case you type anything in the search field, the search is not automatically performed, and it is required to press enter to have the results displayed.


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Environment

SAP Service Cloud Version 2

Product

SAP Service Cloud Version 2 all versions

Keywords

Agent, Desktop, Agent Desktop, add-on, Enter, Search, Automatically, Automatic, Auto Search, Results, SAP Service Cloud Version 2, , KBA , CEC-CRM-AD , Agent desktop - live channels , How To

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