SAP Knowledge Base Article - Public

3244980 - Integration between SAP SuccessFactors to WorkForce Software - Multiple Employments

Symptom

You are facing issues in replicating employees from SAP SuccessFactors (SFSF) to WorkForce Software (WFS) who have Multiple Employments, or re-hiring terminated inactive employees as new employees.

Environment

  • SAP SuccessFactors HXM Suite
    • Integration
      • Re-hire
  • WorkForce

Reproducing the Issue

  1. Hire one employee in SAP SuccessFactors
  2. Terminate the same employee
  3. Now re-hire the same employee as a new employee.
  4. Run the integration between SFSF and WFS
  5. The replication runs successfully but new employees who have multiple employments are not replicated.

Cause

This is expected behavior from the system. This scenario is not supported in standard Integration flow delivered by SAP SuccessFactors.

Resolution

The SAP SuccessFactors Employee Central Integration with Third Party Time Vendor-WorkForce Software(WFS) package does not support multiple employments. 

Please refer to the Implementation Guide: "Don't rehire inactive employees as New Employees. If you do so, it will create multiple employments and this integration does not support employees with multiple employments"

However, please note that the new integrations delivered and supported by WFS do support a number of scenarios, as explained in the detailed blow under the See Also section, below:

Employment supportRegular Employment

Regular Employment

Global Assignment

Concurrent Employment

Contingent Employment

Therefore, we recommend you adopt one of the new integration(s) built by WorkForce Software (especially for any new implementations starting in or after Q4 2023).

See Also

More Functionality with the improved SAP BTP Integrations for SAP Time and Attendance by WorkForce Software | SAP Blogs

Keywords

SuccessFactors, Integration, Re-hire, WorkForce, Integrating SAP SuccessFactors Employee Central with WorkForce Software, multiple employment, WFS,  , KBA , LOD-SF-INT-CPI-TPI , Standard SF to 3rd Party Integration using CPI , XX-PART-WFR , Workforce Software , Product Enhancement

Product

SAP SuccessFactors HCM Core all versions ; SAP SuccessFactors HXM Suite 2205