SAP Knowledge Base Article - Public

3244993 - Unable to see a background element on the candidate profile - Recruiting Management

Symptom

Background Elements are not visible to the external candidates, so they cannot edit or add a background element on their candidate profiles.

Environment

SAP SuccessFactors Recruiting Management

Cause

There is no permission to read or write on the background element on field-permissions section of the candidate profile template.

Resolution

As explained on the SAP SuccessFactors Recruiting Management implementation guide, Candidate Profile Element: Field Permissions, when the template has a field-permissions section on the template configured it is required to provide permission for each field. If not granted, the field will not display as the system will understand it is not meant for the candidates to read or write on it.

See Also

Candidate Profile Element: Field Permissions

Keywords

template, candidate, profile, field, permission, value, see, missing, background, element, bg, bg-element, employee, profile, sm-mapping, sm, data, model. , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem

Product

SAP SuccessFactors Recruiting all versions