SAP Knowledge Base Article - Preview

3245020 - "Cannot mark any product instance as relevant for diagnostics" for 'SAP Convergent Charging'

Symptom

In step 'Assign Product' of 'Managed System Configuration' for one 'SAP Convergent Charging' system, the following error message is shown:

Cannot mark any product instance as relevant for diagnostics.


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Environment

  • SAP Solution Manager 7.20
  • SAP Convergent Charging 2021, 2020, 5.0, 4.6, 4.5, 4.4, 4.3.

Product

SAP Convergent Charging 2020 ; SAP Convergent Charging 2021 ; SAP Convergent Charging 3.0 ; SAP Convergent Charging 4.0 ; SAP Convergent Charging 4.1 ; SAP Convergent Charging 5.0

Keywords

SAP CC, Diagnostics-relevant, RCA, template. , KBA , SV-SMG-DIA , Diagnostics , Problem

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