SAP Knowledge Base Article - Public

3245105 - "The job failed during plugin execution" error occurs when refreshing an import job in SAP Analytics Cloud

Symptom

The scheduled import job fails to refresh and following two error messages occur:" The following error message comes from the external data service: status: 500 body: Internal Server Error" and "The job failed during plugin execution".

Environment

  • SAP Analytics Cloud

Reproducing the Issue

  1. Log in to SAP Analytics Cloud.
  2. Open the model.
  3. Navigate to Data Management.
  4. In Data Timeline, for a scheduled import job, see error message "The following error message comes from the external data service: status: 500 body: Internal Server Error" or "The job failed during plugin execution".

Cause

External OData service has issue and returns 500 code.

Resolution

Refreshing works again after the OData service was modified.

See Also

Keywords

SAC, Cloud-Analytics, SAP Digital Boardroom, import job
, KBA , LOD-ANA-AQU , Import Data Connections (Acquiring Data) , Problem

Product

SAP Analytics Cloud all versions