SAP Knowledge Base Article - Public

3245191 - Add Competency Button is unresponsive

Symptom

In the Performance form, add competency button is not responding when clicked

**Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental**

Environment

SAP Successfactors Performance Management

SAP Successfactors Center of Capabilities

Cause

Logged in user does not have permission to access competencies. Logs may show error message 

"error":{"code":"Forbidden","message":"JDMNG_ERROR_NO_PERMISSION","details":[{"code":"COE0020","message":"JDMNG_ERROR_NO_PERMISSION"}]}}

Resolution

Go to Manage Permission Roles > Select Permission Role> Miscellaneous Permissions > Competency > Visibility > enable View

Keywords

add competency, add button, unresponsive, add competency unresponsive , KBA , LOD-SF-TIH-COC , Center of Capabilities , Problem

Product

SAP SuccessFactors HXM Core all versions ; SAP SuccessFactors Performance & Goals all versions