SAP Knowledge Base Article - Public

3245437 - Missing Product Classification Icon In Product Survey

Symptom

In product survey, product classification icon is missing.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to Survey workcenter.

  2. Select a Survey from the list which is of type "Product".

  3. Click on simulation.

  4. Check on the top of the list of products, classification icon is missing.

                       Classification icon.png

Cause

Classification icon is not available in simulation of product survey, if: -

  • Product is not added in the survey.
  • Product, which is added in survey, does not have the product classification defined.

Resolution

In survey, add the product which has the product classification maintained. This will show the classification icon automatically.

Keywords

Missing, Product Classification, Icon, Product Survey , KBA , product survey, classification, icon, , missing classification icon, simulation, , LOD-LE-SUR , Survey , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions