Symptom
In product survey, product classification icon is missing.
Environment
SAP Cloud for Customer
Reproducing the Issue
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Go to Survey workcenter.
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Select a Survey from the list which is of type "Product".
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Click on simulation.
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Check on the top of the list of products, classification icon is missing.
Cause
Classification icon is not available in simulation of product survey, if: -
- Product is not added in the survey.
- Product, which is added in survey, does not have the product classification defined.
Resolution
In survey, add the product which has the product classification maintained. This will show the classification icon automatically.
Keywords
Missing, Product Classification, Icon, Product Survey , KBA , product survey, classification, icon, , missing classification icon, simulation, , LOD-LE-SUR , Survey , Problem