Symptom
- When BPF instance is created and starts, there is no email generated in SOST.
- When work status is changed and email notification is activated for work status change, there is no email generated in SOST.
- You've followed KBA2211912 (- Email notification functionality doesn't work in BPC NW) and it does not help.
- Error log shows in SLG1:
BCS error while creating e-mail address for user: XX
Smartforms template YY is either invalid or inaccessible
The message was added by exception class CX_RSBPC_EN_NOTIF_INVALID.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
- SAP Business Planning and Consolidation 10.1 version for SAP NetWeaver
- SAP Business Planning and Consolidation 11.X, version for SAP BW/4HANA
- SAP Business Planning and Consolidation 2021, version for SAP BW/4HANA
Product
SAP Business Planning and Consolidation 10.1, version for SAP NetWeaver ; SAP Business Planning and Consolidation 11.0, version for SAP BW/4HANA ; SAP Business Planning and Consolidation 11.1, version for SAP BW/4HANA ; SAP Business Planning and Consolidation 2021, version for SAP BW/4HANA
Keywords
custom smartform, custom email, SCOT, SMTP, RSBPCB_MAINTAIN_EMAIL_TMPL , KBA , EPM-BPC-NW-BPF , Business Process Flow , EPM-BPC-BW4-BPF , BPC/4 - Business Process Flow , Problem
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