SAP Knowledge Base Article - Public

3245571 - The order of name displayed in people profile header is changed after changing the locales


The order of name i.e. firstname+lastname displayed in people profile header is changed to lastname+firstname after changing the locales. For Example: Locale was English then the format was firstname+lastname, then locale was changed to Japanese where format changed to lastname+firstname, then we changed locale back to English but the name format remained as lastname+firstname.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors People Profile

Reproducing the Issue

1. The name of user is displayed as firstname+lastname in people profile header but when user changes the locale i.e. english to japanese and then back to english the name is displayed as lastname+firstname.

2. After changing the locale the name is displaying in the order i.e. lastname+firstname. Unless relog-in we cannot confirm correct order.


Currently this is caused by the cache after changing the language. 


It is recommended to re-login once more after changing the language setting otherwise some data format binding may still display in previous locale. Hence kindly re-login to ensure no cache after language setting is changed.


People profile, People profile header, INC2417456 , KBA , LOD-SF-EP-PP3 , DO NOT USE [Use a sub component of LOD-SF-EP] , Problem


SAP SuccessFactors HXM Suite Core 2205