During the completion of the onboarding tasks (new home page) as an onboardee, We receive the following error message "An application error occurred. Click Refresh or try again later. If this still doesn’t work, please contact Product Support" when I click on "Your Onboarding Guide".
SAP SUCCESSFACTORS ONBOARDING
Reproducing the Issue
- Login as External Candidate
- Click on Your Onboarding Guide
- Now you could see Error message as mentioned below,
User is not having permission for RecommendedLink
- Please make sure the External user should have RecommendedLink Permission.
- Navigate to Manage Permission role
- Search OnboardingExternalUser
- open permission and Enable permission for RecommendedLink
- Further you can re-test with the new candidate. This should works fine