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3245632 - Error in Mobile SDK 'Fatal Exception: java.lang.NullPointerException'


The following error related to Mobile SDK was detected in Android.
Fatal Exception: java.lang.NullPointerException: Attempt to invoke interface method 'boolean java.util.Map.containsKey(java.lang.Object)' on a null object reference

・Question 1.
We have not received any failure/maintenance notification for this failure.
Has any fault or maintenance been performed that would return an error response?

・Question 2.
We have been told that if the latest version of the SDK was used, the error did not occur.
The site where the error occurred uses version 4.2.2.
Is it possible to get information on the lifecycle of the Mobile SDKs?



  • SAP Customer Data Cloud
  • Mobile SDKs
  • Android


SAP Customer Data Cloud all versions


Gigya, Mobile SDK, Android SDK , KBA , CEC-PRO , SAP Customer Data Cloud - Identity, - Consent, - Profile , Problem

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